FAQ's

How do I order?

You can order through one of two channels:
(1) Online at www.irishseafood.com; or (2) through Facebook. Once we have received your order we will confirm via email and then contact you directly via telephone on the day of delivery (Wednesday or Thursday) to arrange the time slot. Orders received before noon each Monday will be delivered that week, all others will be delivered the following week. 

Where is your Sea Food from?

Our fish are caught in the waters around the United Kingdom and Ireland and landed into Kilkeel Harbour, from which they are processed and distributed via air freight to the UAE.

Is your Sea Food fresh?

All our Sea Food is fresh. They are processed and vacuumed packed in Kilkeel Harbour on the day they are caught before being placed in temperature controlled packaging and air freighted to the UAE. All fish can be frozen, as required, once you have received it.

Has the Sea Food been frozen?

We never freeze our products which ensures they reach you in optimum condition. Each product will vary but we recommend that the product is consumed or frozen within 3 days of receipt.

Can I freeze the Sea Food?

Absolutely, the fish will reach you in perfect condition and can be frozen upon receipt.

Is all fish available all year round?

Our principle objective is to sell you sustainable fish that are in season and available. Where products are not available they will not be available on the website.

What day and time do you deliver?

We deliver on Wednesday evenings and Thursdays. We will arrange with you directly when you are available to receive the delivery. Orders must be received before Monday at noon.

How do I pay?

All payments are made via the secure Credit Card payment facility on www.irishseafood.com or Facebook at the time of ordering. Alternatively you can pay by cash or credit card at the time of delivery.

Are your payment facilities secure?

Absolutely, we use the highest level of encryption and data security to ensure your details and information remain private.

Is there a minimum order value?

Our minimum order value is AED 250.